Writing
Notes on systems, people and decisions
Essays on systems thinking, leadership and owning the decision when AI and models are in the room. For the short version, see Questions That Decide.
Leadership
More of who they are
Four questions that show how people do their best work, and why it's worth knowing before you decide who gets the next opportunity.
Systems thinking
When a system crosses a boundary
Internal systems optimize for speed; delivered systems optimize for repeatability. What changes when work crosses a boundary—and why structured reviews are organizational memory.
Systems thinking
The human element in systems
Large systems rarely fail because the technology stops working. The breakdown often begins in the human systems around it—and AI makes those dynamics matter more.
Leadership
Actor, Advocate, Activist, Apathist
When someone on the team isn't performing, the first question may not be what's wrong with the person, but what the system is—and isn't—giving them.